Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

Understanding Experience Cloud

The Salesforce Experience Cloud (formerly Community Cloud) empowers partners and representatives beyond the walls of your organization. The Salesforce Experience Cloud is where customers, partners, and employees can get useful information or help from a business. 

You can add the power of consent-driven multi-channel business messaging to your Salesforce Experience Cloud and enable affiliates, partners, resellers, and vendors to:

  • Converse one-to-one from your CRM
  • Converse on-the-go via SMS-Magic mobile app
  • Reach a wider audience with a personal touch
  • Standardize and speed up conversations 

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.

Take me to Registration Form!