Before you start conversing with your customers using the SMS-Magic mobile app, make sure to fulfill the following prerequisites:

  • Install the mobile app on your iOS or Android device
  • The customer should have an active SMS-Magic account with an active plan 
  • User needs to have an SMS-Magic Salesforce license
  • SMS-Magic application basic setup should be completed in the Salesforce CRM
  • Message credits should be available to send SMS

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.