We have made sure that the contact and it’s lists or groups get synced from the Salesforce CRM to the mobile app for you to converse flawlessly and continue responding to messages. Along with the standard lists from Salesforce, you can also add custom list view objects.

All the objects that you have added in Message Object Configuration in the Salesforce settings are displayed in the mobile app. The corresponding list views for each object can also be accessed.

Contact Options

Here, the user can view all contacts saved in the ‘Contacts’ section with standard list view details such as recently viewed contacts, birthdates in the current month, new contacts saved in the week, contact list, and recently viewed contacts. You can select any of the records and send them a message.

You can select a contact from the list and send a message, as shown in the image below:


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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.