Save an Unknown Number as a New Lead

  1. On the Converse Desk, click a conversation with an unknown phone number. The message reply pane appears.

  3. Click on the reply panel header and click New Lead. The New Lead pop-up window appears.
  4. The mobile number is pre-filled in the mobile field.
  5. Enter the details for the new lead.
  6. Click Save.

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.