Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

Change the Template Owner

  1. Log in to the SMS-Magic Converse application.
  2. Click the Converse Templates tab. The Converse Templates page appears.
  3. Select the check box next to the template which you want to assign to a new owner. The template is selected.

    4. Select multiple check boxes and click Change Owner on the top right-hand corner if you want to change owners of multiple templates.
  4. Click and then select Change Owner. The Change Owner pop-up window appears.

  5. Type the first three letters to search for the user you want to move the template to. The search results appear as a drop-down list.
  6. Select a User.
  7. Clear the Send notification email check box if you do not want to send an email notifying the user of being assigned as the template owner.
  8. Click Submit.

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.

Take me to Registration Form!