Create an Internal Note

  1. On the Converse Desk, select a filter to view conversation lists. The list appears.
  2. Click a conversation to view it in the Reply panel.
  3. Click Internal Note located above the message area. The Internal Note area appears.

  5. Enter the message you wish to add as a note.
  6. Click Add Note. The message appears within the reply panel as shown.

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URGENT! - Deadline to Register

URGENT! May 31, 2023 is the deadline to register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send text consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.