Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

Security

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1. Where is your server/data centre located?

We have our application hosted at the U.S., Europe, and AU data centers. You can choose to host your data at either of these data centers.

2. If the production data centre is hosted in Australia, where will be the data back up hosted?

If the production data center is hosted in Australia, the data back up will also be hosted in Australia.

3. What data do you store in your servers?

We only store minimal customer contact information and SMS data in our servers.

4. Is Screen-Magic ISO 27001 compliant?

Yes, Screen-Magic is ISO 27001 compliant. We have received our certification in 2017. Please contact care@sms-magic.com for more information.

5. Is Screen-Magic GDPR compliant?

We are working on the GDPR compliance project. Please visit the GDPR page for current status and more information about GDPR.

ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.

Take me to Registration Form!