Users can view the CRM Details of a lead by accessing the Lead section in the Message Object.

Contact Options

Click on the ‘Lead’ menu as shown in the above image. The following list of leads will appear:

All Leads

Click on any lead to open the details, the following page will appear:


Click on the ‘Info’ icon on the top right corner to get the CRM Details:

CRM Details

Here, CRM details such as Lead ID, Last name, First Name, Full Name, Title, Company, address details, contact details, Description, Lead Source, Industry, Rating, etc. can be seen.

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URGENT! May 31, 2023 is the deadline to register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send text consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.