Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

Send a New Message

  1. On the Converse Desk, click located above the Global search icon. The Send SMS pop-up window appears.

  2. Enter the following details:

    3. FieldsDescription
    ToEnter the Recipient Name or number.
    Phone FieldSelect the phone field defined for the Recipient.
    FromSelect the Sender ID.
    Message AreaType the message text.
    Select a template for your message.
    Attach media with your message.
    Attach emojis with your message. Emojis take 2-character space.
    • You can only type custom messages that fall within the defined character limit. For longer messages, select a template.
    • The message composer area automatically increases in width to accommodate the message length.
  3. Click Send.

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.

More Information and Register Here