- On the Converse Desk, click located above the Global search icon. The Send SMS pop-up window appears.
- Enter the following details:
- Click Send.
|Enter the Recipient Name or number.
|Select the phone field defined for the Recipient.
|Select the Sender ID.
|Type the message text.
|Select a template for your message.
|Attach media with your message.
|Attach emojis with your message. Emojis take 2-character space.