Enable Notification

This is the final step of the configuration to enable the ‘Email to Text’ feature. Notifications can be enabled in the following two ways:

  1. Default Notification Settings 
  2. Sender ID Notification Settings

1. Default Notification Settings

In default notification settings, you can configure templates and assign sender ID to a user to notify them about incoming messages. To enable ‘Email To Text’, you will have to create and configure the ‘Reply-To Address’ field by following the steps given here.

  1. Click on the ‘Edit’ button, the following window will appear:
  1. Select the default SMS-Magic email template from the ‘Email Template’ drop-down list

Note: Users need to select the new HTML template in order to see the message history view in the email notification setup section [Default settings as well for Sender ID level overriding]. 

Select Email Template
  1. Select the email ID from the drop-down list in the ‘Select email notification from’ field
  2. Select ‘Enable’ option in the ‘Do you want to enable Email to Text setting’ field
  3. Click on the ‘Save’ button

The steps to manage notifications at the Sender ID level are explained in the following section.

Notes:

If Manage Notifications is not configured in the Sender ID section the Default Configuration will handle the notifications. Refer to the above screenshot.

2. Sender ID Notification Settings

This section will help you enable notifications at the Sender ID level, which will in turn help you to stay up to date whenever you receive a message.

  1. Go to Converse Settings
  2. Click on Sender ID and Assignment on the left
  3. Choose a Sender ID and click  and click on the ‘Assign to Users’ option. The following window will appear:
  1. Search a user by entering the name or email ID 
  2. Click  and click on the ‘Manage Notifications’ option to enable notification. The following window will appear:
  1. In the Manage Notification pop-up window verify the pre-filled details
  2. Select an Email Template if you wish to use some other template in place of the default template

Note: Users need to select the new HTML template in order to see the message history view in the email notification setup section [Default settings as well for Sender ID level overriding].

Select Email Template
  1. Select an Email ID if you wish to be notified through that
  2. Select ‘Enable’ option from the drop-down list in the ‘Do you want to enable Email To Text setting’ field and a new drop-down appears
  3. Select an Email ID if required or continue with the default notification method
  4. Click on the ‘Save’ button
  5. Enable Notification on incoming using the toggle button

The above function can be managed from the Default Configuration Section when you click on the ‘Edit’ button as shown in the image below.

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.