Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

Pin Conversations

Users can pin the important conversations, which then appear at the top bar. At a time, a maximum of eight conversations can be pinned. The pinned conversations will be always available for quick access and thus saves time to search for them from a long list of conversations. As the pinned conversations appear at the top, users will be instantly notified about any new incoming messages.

More Options
  • In the Inbox swipe left on a conversation(s)
  • Click on the ‘Pin’ icon
  • The selected conversations (up to 8) will be pinned as shown in the image below for quick access:
pincontacts

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.

Take me to Registration Form!