Browser Notification not working for Incoming Messages

Issue Scenario

A user does not receive browser notifications for incoming messages.

Possible Causes

The following are the possible causes for the issue:

•The push topics are not configured correctly.

•Popup notifications are disabled for your browser.


Contact the  Dev team, if you fail to receive browser notification even after all configurations are defined appropriately.

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.