Inbound Messages

Displays the number of incoming messages received on the SMS Platform and synced successfully with the CRM. The values are displayed in buckets as shown below:

Messaging PlatformTotal number of incoming messages received at the messaging platform.
CRM SyncTotal number of incoming messages being processed to sync with CRM.
CRMTotal number of incoming messages synced with CRM

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.