Outbound Messages

Displays a set of information in separate buckets depicting the flow of messages from the source CRM to DLR synced with CRM. The information displayed in the buckets is related to values of successfully processed and errors occurred at every stage of message flow.

CRMTotal number of messages sent from source CRM
QueuedThe number of messages with pending processing due to business hours, office hours and rate-limiting 
Messaging PlatformTotal number of messages sent to the Provider via the messaging platform.
ProviderTotal number of messages sent to recipients by Provider
Recipient HandsetTotal number of messages delivered to the end recipient.
DLR ReceivedTotal number of delivery reports received at messaging platform for delivered messages
DLR SyncTotal number of delivery reports being processed to sync with CRM
CRMTotal number of delivery reports synced with CRM

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.