Only Admin Users can access Messaging Services, SMS Services menu in the application, and perform the required setup.

SMS Services covers Coverage, Provision, My Sender IDs, Business Hours, Consent Management, HIPAA Compliance sections, as seen on the left bar in the below screenshot.

HIPPA compliance section

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.