Contacts Manager allows you to manage your contacts individually and create a Group of contacts. Individual Contacts are useful while having a direct conversation with the customers. Group of Contacts are useful to send Bulk Campaigns to a targeted audience.

You can add a maximum of 1000 contacts. To add more contacts to the Contacts Manager, please contact care@screen-magic.com.

Add a Single Contact

• Click on the ‘New Contact’ button
• Type in Full Name of the Contact
• Select the Country Code (ISD Code) and type in Contact Number. e.g.: Select 91 for India and type in 98***64756
• Type in Email ID. (This is optional)
• Click on the ‘ Add’ button

Add Contacts in Bulk

• Click on the Import CSV button
• A sample CSV can be downloaded for reference from the Import CSV dialog.
• You can either browse or drag and drop the CSV file. (file needs to be in .csv format). The CSV can contain a maximum of  1000 records.
• Click on the ‘Next’ button
• Select the relevant columns in CSV to map the data with the fields of Contacts Manager
• If you wish to add all the Contacts in CSV to a single group, select the Group from the dropdown
• Click on the ‘Save’ button

Notes:

• While you import a CSV file, you will be informed about the remaining contacts limit.
• If the limit is already exhausted, the ‘Browse’ button itself will be disabled, as shown in the image below:

Map Contacts

Map contacts by selecting relevant options from the drop-down list against each contact fields and click on the Save button.

All Contacts

• You can view all the contacts added for the SMS-Magic account under the ‘All Contacts’ section
• All Contacts list is public and is visible to all Admin and Standard users of that account
• You can see Name, Number, Email Address of the contact
• You can also see the Group to which the contact is added

Edit a Contact

• Click  on three dots and select Edit Contact
• Modify the details
• Click on the ‘Save’ button

Delete a Contact

• Click on three dots and select Delete Contact
• Confirm by clicking on the ‘Delete’ button
• Deleting a contact deletes it from All Contacts and Contact Group both
• You can also select multiple contacts and Delete them at once

Search Contacts

• You can search matching Contacts using the Search Bar by typing in Name or Number

Create Contact Group

• Click on + Create Group on the Left Panel
• Enter Group Name. Group Name must be unique across the SMS-Magic account.
• Click on the ‘Save’ button
• Contact Group’s visibility and access are private to the user who created them

View Groups

• The created Groups are listed on the Left Panel under the section Groups
• Click on a Group name to see the Contacts added to that Group
• You can search for a contact in the Group using Name or Number

Add Contact/s to Group

• Select one or more contacts from All Contacts
• Click on Add to Group icon
• Click on the Group you want the contacts to be added from the dropdown list.
• Click on the ‘Apply’ button
• The contacts will be added to the selected Group

Move Contacts within Groups

• Select one or more contacts from a Group
• Click on Add to Group icon
• Click on the Group you want the contacts to be added from the dropdown list
• Click on the ‘Apply’ button
• The contacts will be moved to the selected Group

Remove Contacts from Group

• Select one or more contacts from a Group
• Click on Add to Group icon
• De-select the Group in which the contacts exist.
• Click on the ‘Apply’ button.
• The contacts will be removed from the Group.