Pre-requisites

You need to use the Converse desk for Zoho to use the SMS-Magic Mobile App. Before you start conversing with your customers using the SMS-Magic mobile app, make sure to fulfill the following prerequisites:

  • Install the mobile app on your iOS or Android device
  • Customers should have an active SMS-Magic account with an active plan 
  • Users need to have an SMS-Magic Zoho license
  • SMS-Magic application basic setup should be completed in the Zoho CRM
  • Message credits should be available to send SMS

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.