You need to use the Converse desk for Zoho to use the SMS-Magic Mobile App. Before you start conversing with your customers using the SMS-Magic mobile app, make sure to fulfill the following prerequisites:

  • Install the mobile app on your iOS or Android device
  • Customers should have an active SMS-Magic account with an active plan 
  • Users need to have an SMS-Magic Zoho license
  • SMS-Magic application basic setup should be completed in the Zoho CRM
  • Message credits should be available to send SMS

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