Incoming Message Notification

When you receive a message, you get an Incoming Message Notification on the Bell icon of Zoho CRM, as seen in the below screenshot.

Click on the Bell icon to see the notifications. Click on the notification to see the incoming message. To see the detailed SMS History message record, click on View Message link. For more details on SMS History records, please refer to the SMS History section in this guide.

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Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.