When you receive a message, you get an Incoming Message Notification on the Bell icon of Zoho CRM, as seen in the below screenshot.
Click on the Bell icon to see the notifications. Click on the notification to see the incoming message. To see the detailed SMS History message record, click on View Message link. For more details on SMS History records, please refer to the SMS History section in this guide.
There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.
The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.
SMS Magic team wants to help you complete this process so you can continue serving your customers.
Please click on the below link to complete the form, and our team will start the registration process.
