Search Field

The Search field allows users to search for a contact by name or a number. All contacts that are added to your ‘Contacts’ can be searched using this ‘Search’ field. Contacts from your CRM can also be accessed using the Search field. The search feature is available in the Inbox, Contacts, and Templates tab.

Search Field

Click on the search icon as highlighted in the above image. The following field will appear:

Search Messages

The ‘Search’ field on the Inbox tab helps you search the conversations with a customer. If you search for a contact with whom a conversation exists, then your search result will appear as follows:

Search Result

You can click on the contact to view/continue your conversations.

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.