Suggested Search: Installation Guide, User Guide
Suggested Search: Installation Guide, User Guide

Overview

Auto SMS functionality support is provided for Zoho events such as request creation, request assignment, and request closure. SMS notifications can be sent to support representatives and any Contact.

Registration with SMS-Magic

After completing the registration form, click on the Register button to register with SMS-Magic. You’ll receive an email containing all your account details–including account ID, user name, and password.

Click this button to go to the registration form page:

REGISTER WITH SCREEN-MAGIC

If you encounter any difficulty, don’t hesitate to contact us through email at sales@sms-magic.com

Configure SMS notifications

  1. To configure SMS notifications, navigate to Setup > Automation > Notification Rules. 
  1. On the Notifications Rules page, set the notification preferences according to your needs. Here, you can also set the SMS template.

Was This Article Helpful?

ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCR that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.

Take me to Registration Form!