Use Text Message Surveys to Get Personal with Customers

Use Text Message Surveys to Get Personal with Customers

Customers want personalized, relevant experiences with brands. They say they’re willing to give up personal information to get those experiences, but often don’t follow through. Text messaging is easy, intuitive, and fast. Asking for feedback via SMS can help with your personalization efforts. Online surveys have been around for years. Many brands send emails after […]

Increase Audience Engagement with Event Text Messaging

Increase Audience Engagement with Event Text Messaging

Events are growing in importance to organizational success. Bizzabo’s Event Marketing 2018 research found that 87% of C-Suite executives believe in the power of live events and 86% of event marketers believe that technology can have a powerful impact on the success of their events. Event text messaging is an interactive, intelligent approach to the […]

Become a Textpert and Reduce Costly Missed Appointments

Become a Textpert and Reduce Costly Missed Appointments

In the healthcare industry alone, missed appointments cost providers more than $150 billion every year in the United States. Imagine the toll if you add on missed appointments for salons, car repairs, meeting with investment advisors and more. When asked, 60 percent of respondents said that getting a text reminder would make them less likely […]

The No-Risk Way to Become a Textpert at Nurturing Campaigns

The No-Risk Way to Become a Textpert at Nurturing Campaigns

Consumers want to do business with companies they trust and relate to. Text messaging via nurturing campaigns helps you create relevant moments (interactions) that build trusted relationships and drive revenue. This article is part of our Become a Textpert series designed to help you kickstart your messaging expertise. Defining Nurturing A nurturing campaign is a […]