Deliver Fast Customer Service with Text Messaging

Deliver Fast Customer Service with Text Messaging

The timeframe expectations for customer response are shrinking. If your customer must wait endlessly to be heard on calls and then has to repeatedly explain the issue to different service agents every time he or she calls, they lose confidence in you. That’s when they look for an alternative. Intelligent text messaging offers the fastest […]

Simplify Patient Scheduling with Text Messaging

Simplify Patient Scheduling with Text Messaging

Conversational text messaging simplifies managing patient appointments and reminders to reduce the chaos of scheduling, reduce no shows and give more time back to front office staff. You know the drill: You schedule appointments with patients or clients, then you have to call to remind them. Your phone call goes to voicemail, so you send […]