Converse Analytics

Insights that Drive Results

Text Messaging Analytics Included with Every App

Each App delivers the analytics you need to optimize your Salesforce text messaging strategy.

We have different dashboards for different users, too.

Salesforce Admins can monitor delivery rates and other technical stats.

 Business Users measure performance of messaging campaigns.

Service Managers measure agents, NSP and customer satisfaction.

Insights for Salesforce and IT Admins

IT teams and Salesforce administrators want to know about the delivery stats of messages, how they compare over time, which messages or campaigns are having problems and more.

That’s just what our Delivery Success dashboard gives you.

Insights for Business Users

Any SMS campaign or outreach is only as good as its success.

Converse Apps include dashboards designed to monitor the effectiveness of your text messaging.

All in a simple-to-use and tune dashboard that’s familiar to Salesforce users.

Insights for Service Managers

Capturing customer feedback in an effective way will drive increased satisfaction and loyalty.

Converse offers a Salesforce Service Console dashboard that delivers just what you need.

Quickly review NPS scores through your Survey App.

Monitor agent productivity via response times, SLA status, total responses.

Review problem areas to identify specific actions for further improvements.

Schedule a Personal Demo with Our Textperts!

We’ll share Converse solutions for your specific industry and messaging needs.

Gathered for youcasinos that accepting rands Top 10 SA casinos is waiting for you!