Automated Compliance

Converse compliance assures that your business text messaging is compliant. Converse supports GDPR, TCPA, CASL, CCPA and more. Focus more on creating personal conversations with your audience, instead of worrying about failures and fines.

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Converse Regulatory Compliance

Converse meets or exceeds even the most stringent regulations, including GDPR, TCPA, CASL and CCPA.

Capture Consent

Support single and double opt-ins, based on specific requirement, linked to the SFDC record & stored in the Audit Database.

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Audit History

A GDPR-compliant audit history stores all personal data in a secure database. Data is secured in-flight and at-rest.

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Revoke/Withdraw Consent

Simple-to-configure message templates inform new recipients of your opt-out process & keywords.

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Consent Matrix

Segment consent using a matrix of specific Sender ID, Content Type and Mobile Number.

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Converse Carrier Compliance

Converse manages your messaging based on carrier requirements.
You get to optimize message delivery and reduce or eliminate fees & blocked messages.
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Diverse Sender IDs

Support for long and short codes, 800 numbers and registered numbers, Bring Your Own Number or Carrier.

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Match Sender ID Rules

Different Sender IDs have different rules for type, volume & velocity of messaging traffic you can send and receive.

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Avoid Spam Filters

Merge fields for campaigns, surveys, profiling & more assure that your messages won’t be caught by spam filters.

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Delivery Alerts & Reports

Dashboards track compliance and delivery success. Alerts let you know if there’s a delivery issue.

Compliance Regulatory Key Features

Automatically configure, deploy, process and manage local or global compliance.

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Capture Consent

Flexible Consent Methods

Single Opt-in – Mobile
Double Opt-in – Non-Mobile
Keywords, Auto-Confirmation

Flexible Content Matrix

Links Consent to:
Sender ID, Mobile Number & Content type

Customizable templates

Tune consent language to country/business needs

Dashboards

Out-of-the-box tracking/control


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Withdraw / Revoke


Opt-outs

Automated process
Configurable keywords

Reminders

Automated reminder messages for opt-out process/keywords
Customizable timeframes

Renewals

Automated messages for renewal


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Audit History


Time-Stamps

Opt-in activity
Opt-out act
All messaging activity

Audit Trail

Retain, Backup & Delete individual compliance records in SFDC

Data Security

At rest and in-flight
High availability protection

Evidentiary Record

Meets GDPR requirements

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Compliance Regulatory Key Features

Automatically configure, deploy, process and manage local or global compliance.

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Capture Consent


Flexible Consent Methods
Single Opt-in – Mobile Double Opt-in – Non-Mobile Keywords, Auto-Confirmation
Flexible Content Matrix
Links Consent to: Sender ID, Mobile Number & Content type
Customizable templates
Tune consent language to country/business needs
Dashboards
Out-of-the-box tracking/control
Group 24Created with Sketch.

Withdraw / Revoke


Opt-outs
Automated process Configurable keywords
Reminders
Automated reminder messages for opt-out process/keywords Customizable timeframes
Renewals
Automated messages for renewal
Group 15Created with Sketch.

Audit History


Time-Stamps
Opt-in activity Opt-out act All messaging activity
Audit Trail
Retain, Backup & Delete individual compliance records in SFDC
Data Security
At rest and in-flight High availability protection
Evidentiary Record
Meets GDPR requirements

Start Messaging with SMS-Magic!