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Flip Your Customer Service from Flat to Fabulous

Make your digital conversations as fast and dynamic as in-person communication through text, WhatsApp, Facebook and more using SMS-Magic. No CRM needed!

Flip your customer service
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Unify Multichannel conversations in one inbox

Manage all customer conversations in a single inbox. Get customer insights from message history to serve customers in a more personalized way.

unify multichannel conversation
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Promote your brand using personalize message campaigns

Set up and schedule bulk multimedia message campaigns. Add short branded URLs to drive traffic to campaign pages. Track message delivery, views, and responses.

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Stay compliant with local messaging regulations

Obtain, renew, and remove customer consent through opt-in and opt-out keywords with an audit trail for text, WhatsApp, Facebook and more. Use registered WhatsApp templates beyond the 24-hour session.

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Follow brand guidelines using templated messages

Manage all customer conversations in a single inbox. Get customer insights from message history to serve customers in a more personalized way.

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Empower reps to quickly take care of customers

Alert your employees about new messages via browser and email. Assign conversations to specific agents and help them respond instantly via desktop or smartphone.

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Track end-to-end performance and productivity

Monitor message delivery rates, response rates, credits usage and get alerts when they are beyond thresholds. Conduct root-cause analysis and take corrective actions.

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Register and get started in minutes

Sign up with your Google, Facebook, or Email credentials. Use a step-by-step wizard to add virtual numbers, business hours, employees, customers and consent keywords.

Register and get started in minutes
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Deliver a personalized experience to customers on their favorite messaging channels anytime, anywhere.

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