SMS Insights
Welcome to our blog, sharing insights and information about SMS messaging. Each week, we share an article that’s focused on a timely topic for our customer base. We focus on education and information, not shameless self promotion. Be sure to sign up for the SMS Insights RSS feed to receive each weekly article in your email! You won’t want to miss these SMS tips!
How to Write Better Messages for Text Message Marketing
We all know that text message marketing is a great way to connect with your audience, especially in the current business climate. But, with more companies jumping on board with text messaging, you want to make sure your messages are clear, to the point, and...
How to Write Better Messages for Text Message Marketing
We all know that text message marketing is a great way to connect with your audience, especially in the current business climate. But, with more companies jumping on board with text messaging, you want to make sure your messages are clear, to the point, and...
5 Ways Text Messaging Helps Drive Sales For Your Business
With text messaging you will stand out from your competitors by creating memorable and personal experiences through a preferred communication channel. This leads to a loyal customer base, and ultimately, more sales for your business. Did you know 9 out of 10 consumers...
3 Ways SMS Boosts Customer Loyalty and Satisfaction Virtually
The landscape of how businesses interact with customers is quickly shifting. In order to compete, companies are pivoting their business models and searching for ways to drive revenue. At the center of all of these changes one thing continues to ring true, customer...
The Role of SMS in the COVID-19 Pandemic
This time of global pandemic and social distancing has proven the importance of digital readiness for businesses. In order to continue generating revenue, companies must have the infrastructure to support this massive shift to a completely digitized world. SMS is...
3 Ways Omnichannel Messaging Engages Your Audience in Moments of Crisis
Adding multiple digital channels to your communication efforts can feel like a lot of work, but it’s the best way to engage your audience, especially in moments of crisis. Omnichannel messaging allows you to reach out and keep your audience up to date seamlessly,...
Using Text Messaging Automation to Share Important Information
Research shows that 78% of consumers say receiving a text message is the fastest way to reach them for important service updates and purchases. When it’s time to deliver critical information to your audience, texting is clearly the best way to communicate. Text...
Regulations for Text Messaging During Emergencies
We all know that text messaging compliance is a big deal. If not followed correctly you can face fines, lawsuits, angry customers, and loss of revenue. That said, in emergencies, those regulations have exceptions. During emergencies, such as the global pandemic we are...
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