Real estate agents have their hands full managing complexity of all the forms and documentation they need to finalize the contract on a commercial or residential property. Automating documentation with the best real estate text messages can help save time because we know the effort of tracking all those documents, reminding clients to send specific information that’s missing and just plain communicating about it all, well, it’s a lot.
Document workflow solutions can help manage the flow of necessary documents. Yet they don’t necessarily communicate what’s needed from clients in an effective way.
Emails sent to request additional information aren’t always read. Let’s face it, it’s easy to overlook that email and move on with our day. This means agents and their staff must personally get involved in tracking all that documentation while pestering clients to send the required information.
Text messaging changes that in favor of your clients and your staff.
Advanced conversational text messaging solutions like SMS-Magic give real estate organizations the opportunity to simplify and improve their entire documentation process.
How? By using the best real estate text messages to remind clients when they need to supply information, sign a form, or provide other feedback. Since 99% of text messages are read within 3 minutes, and nearly 50% of people respond to these messages, you’ll get the documentation you need in a much faster and more effective way.
Here’s how it works:
Just set up a simple workflow that shows all the documents you need. Then, set the timeframes for when those documents need to be returned, across the timeline of the workflow.
Next, you can add text message reminders ahead of the due date for documents, as well as past due reminders.
As part of your reminder messages, you can include an auto-response keyword (like HELP) that clients can text back to you to ask for help. When they respond, an agent or team member is alerted and can immediately reply via text and set a time to discuss how he or she can help your client.
By using the best real estate text messages, automating reminders and the documentation process, you get all that time back to focus on doing what you want to do, helping your clients find the best property to meet their needs. You also assure that every contract process flows more smoothly and delivers on-time escrow results.
Which makes your clients love you even more.