Customer Loyalty
3 Ways SMS Boosts Customer Loyalty and Satisfaction Virtuall...

The landscape of how businesses interact with customers is quickly shifting. In order to compete,

SMS toll for call centers
SMS Tool For Call Centers Drives Customer Service Excellence

To meet the demands of today’s customers, many contact centers are investing in a SMS

SMS messages
5 Reasons a SMS Tool For Call Centers is Gaining Traction

When it comes to service, customers want results—and they want them fast. That’s why a

SMS for customer service
SMS for Customer Service: Why Your Customers Will Thank You

Though SMS is not a new technology, it’s experiencing a renaissance as the most used

SMS messages
Use SMS Messages to Grow Loyalty Program Engagement

The overwhelming majority (88%) of consumers belong to five or less loyalty programs. But 65%

SMS tools for call centers
Why Call Centers Must Use a SMS Tool For Contact Centers

Consumers want to be served on the channels they use every day, not those that

SMS tools for call centers
SMS Tool For Call Centers to Reduce Customer Effort

Of consumers asked, 59% said they have higher expectations for customer service now than they

SMS messages
Deliver Fast Customer Service with SMS Messages

The timeframe expectations for customer response are shrinking. If your customer must wait endlessly to

Test messaging course
Teach Your Customers with a Text Messaging Course

People are always interested in learning. The constraint that keeps them from doing so is