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Business Text Messaging vs. Personal Messaging

Business Text Messaging vs. Personal Messaging

One of the regular questions we get is about how business text messaging is better than personal messaging, or how it’s different. We’ve all become so accustomed to our personal texting on our cell phones, we assume that’s what we use for business texting. That’s not...

Business Text Messaging vs. Personal Messaging

One of the regular questions we get is about how business text messaging is better than personal messaging, or how it’s different. We’ve all become so accustomed to our personal texting on our cell phones, we assume that’s what we use for business texting. That’s not...

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Smart Sellers Use Text Messaging to Increase Conversions

Consumers are putting the pressure on sellers for real-time responsiveness. Your customers are demanding fast, frictionless buying experiences. They expect the brands they interact with to deliver. Just as they expect service to include digital self-service, they now...

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SMS for Customer Service: Why Your Customers Will Thank You

Though SMS is not a new technology, it’s experiencing a renaissance as the most used function on smartphones worldwide. The largest generation is the world—millennials—prefer it over any other form of communication for interacting with the brands they love. Using SMS...

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Start Sales Conversations Straight from Your CRM

For every dollar your management invests in a CRM system, they expect you to get more than a 5X return. Your sales team can contribute to this ROI by embracing the CRM as a valuable part of their daily sales activities. Integrating business messaging with your CRM is...

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The Role of Text Messaging in the Future of Sales

Earlier this summer, Salesforce published 9 trends that will have the most impact on the future of sales. This post focuses on Trend 4: Modern selling continues to expand into more digital channels. Their assertion is that channels previously reserved for just...

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