Consumers want to do business with companies they trust and relate to. Text messaging via nurturing campaigns helps you create relevant moments (interactions) that build trusted relationships and drive revenue. This article is part of our Become a Textpert series...read more
Your financial services clients want to know they can reach out to you and get a response, whenever they need one. That’s why they so often send quick text messages to ask a question or make a request. A recent study by J.D. Powers found that 80% of Americans text...read more
Real estate agents have their hands full managing complexity of all the forms and documentation they need to finalize the contract on a commercial or residential property. The time and effort of tracking all those documents, reminding clients to send specific...read more
Raising funds for your charity or non-profit is made simpler with text messaging. Two-way messaging helps you organize your donors to raise more funds for individual projects and for general funding. Your donors believe in you. That’s why they contribute to your...read more
The timeframe expectations for customer response are shrinking. If your customer must wait endlessly to be heard on calls and then has to repeatedly explain the issue to different service agents every time he or she calls, they lose confidence in you. That’s when they...read more
For years, marketers have ranked email as their top performing marketing channel. As text messaging platforms evolve and consumers' preferences continue to skew toward speed and immediacy, texting will give email a run for its money. Take a look at the time it takes...read more
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