CRM driven messaging
5 Benefits of CRM Driven Messaging

Integrating messaging with your CRM allows you to generate conversations across many channels, including text

Problems with process builders
The Problems with Process Builders

West all know that Salesforce Process Builder is the foundation of automating workflows, including automated

SMS messages
5 Reasons a SMS Tool For Call Centers is Gaining Traction

When it comes to service, customers want results—and they want them fast. That’s why a

SMS messages
Automation Isn’t Just for Email: SMS Messages Gain Tractio...

Marketing automation has allowed both B2C and B2B marketers to get more value from email

SMS messages
Smart Sellers Use SMS Messages to Increase Conversions

Consumers are putting the pressure on sellers for real-time responsiveness via SMS messages. Your customers

Start Sales Conversations Straight from Your CRM

For every dollar your management invests in a CRM system, they expect you to get

SMS messages
The Role of SMS Messages in the Future of Sales

Earlier this summer, Salesforce published 9 trends that will have the most impact on the

SMS messages
Use SMS Messages to Grow Loyalty Program Engagement

The overwhelming majority (88%) of consumers belong to five or less loyalty programs. But 65%

SMS tools for call centers
Why Call Centers Must Use a SMS Tool For Contact Centers

Consumers want to be served on the channels they use every day, not those that