Configure SMS Messaging in Salesforce

This section helps you to set up SMS-Magic Converse from Converse Settings.

  • Users and Sender ID Management (3 Articles)

    Here you learn to add users to access SMS-Magic Converse and configure sender ID and assign it to your users, campaigns, and programs.

  • Configure Message Objects, SMS Buttons, Converse Inbox, and More (3 Articles)

    Here you define the objects that need messaging capabilities for the user’s organization. You also learn to configure SMS buttons and Converse Inbox.

  • Steps to being Compliant with your SMS Messaging (8 Articles)

    SMS or messaging compliance is a highly regulated industry. The applicable laws depend on the place of business, destination country of your recipients, and the specific industry. Telecom laws apply uniformly to any SMS sent in that particular country. This section introduces the compliances that apply to SMS Messaging.

  • Configure Conversations Settings (3 Articles)

    When you configure SMS-Magic Converse App, you can define the various settings for conversations for users and profiles in the organization.

  • Manage User Permissions (2 Articles)

    When you configure SMS-Magic Converse App, you can set the permissions for your organization. The permissions are set so that there is access control for users of the Salesforce Org interacting with SMS-Magic Converse.

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCP that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.