Configure Converse Desk Layout

Under the Converse Desk Layouts tab, you can help users configure the following:

  • Conversation Filters and Global Filters for specific users and profiles. 
  • The color theme for the Converse Desk. 
  • Conversation Topic Layout.

 For more information about configuring Converse Desk Layouts, see Configure Converse Desk Layout.

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ATTENTION!!!! - Urgent Action Required

There have been new changes by the TCP that require companies sending application-to-person (A2P) SMS or Text messages within the United States to register their Brand and 10-digit long code (10DLC) numbers they are using.

The goal is to build trust within the system while delivering high customer engagement. SMS Text Messages will start failing if you don't comply with these regulations.

SMS Magic team wants to help you complete this process so you can continue serving your customers.

Please click on the below link to complete the form, and our team will start the registration process.