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We work with some really smart people. Our customers are creative in how they use
The landscape of how businesses interact with customers is quickly shifting. In order to compete,
To meet the demands of today’s customers, many contact centers are investing in a SMS
When it comes to service, customers want results—and they want them fast. That’s why a
Though SMS is not a new technology, it’s experiencing a renaissance as the most used
The overwhelming majority (88%) of consumers belong to five or less loyalty programs. But 65%
Consumers want to be served on the channels they use every day, not those that
Of consumers asked, 59% said they have higher expectations for customer service now than they
The timeframe expectations for customer response are shrinking. If your customer must wait endlessly to
Text MAGIC for Demo to
USA: 36343
AUS: (61)409564682
UK & ROW: +44 7860017509
Email: care@sms-magic.com
