5 Star Salesforce SMS
Converse delivers the most advanced native Salesforce SMS messaging capabilities available. Guidance Systems surround Converse deep functionality, making it also the simplest text messaging solution for any business. Then there’s our commitment to deliver the best service to our customers. Just read our customer success stories to experience the SMS-Magic.
5 Star Text Messaging for Salesforce
Converse delivers the most advanced native Salesforce text messaging capabilities available. Guidance Systems surround Converse deep functionality, making it also the simplest text messaging solution for any business. Then there’s our commitment to deliver the best service to our customers. Just read our customer success stories to experience the SMS-Magic.
“The experience for installing the SMS Magic Converse was nothing less than exceptional. It is super easy to set up, install and configure.”
Reference Campaigns & Automations
Converse reference campaigns and automations are pre-configured solutions for popular text messaging uses. Quickstart your messaging results with the click of a button.
Reference Apps offer complete, ready-to-use solutions for popular text messaging campaigns. Each features everything you need to run a successful campaign, including best practices content, workflows, automation guidelines and dashboards.
Reference automations give you a pre-configured workflow for popular messaging automations. Simply tune the automation to your specifications and you’re ready to text. For example, our Service routing automation comes pre-configured for service routing and is easily configurable to match your in-place rules. Text-to-lead and text-to-case automations assure immediate responses to requests.
Robust Salesforce SMS Features
Seamlessly receive and respond to SMS, MMS, Facebook and WhatsApp messages, based on individual preferences.
All incoming and outgoing messages, as well as all automated and interactive messages, are displayed in a single Inbox.
Delivery Alerting & Tracking
Reps and/or teams are alerted to new messages. Message delivery is tracked and reported in a simple dashboard.
Simply select your consent type and Converse automatically manages consent, opt-outs and required audit trails.
57 Direct Carriers, 190 Countries
We have relationships with 59 direct carriers, emnabling us to track and optimize global message delivery and costs.
360° Contextual Conversations
Conversations are connected across Salesforce objects based on context, so reps and teams always know what’s relevant.
SFDC Data Protection
All SMS data is stored in and protected by Salesforce databases and tools. There’s no need to manage or sync diverse data stores.
Flexible Phone Numbers
We offer a variety of options based on your country, from providing numbers to bring your own phone numbers or carrier accounts.
Schedule a Personal Demo with Our Textperts!
We’ll share Converse solutions for your specific industry and messaging needs.