4 Tips for Opt-In Compliance for Business Text Messaging

4 Tips for Opt-In Compliance for Business Text Messaging

One of the concerns we hear most from companies considering using business text messaging is about compliance. The consensus is that achieving compliance is too hard, so therefore, they can’t use text messaging to grow their business. With the Converse platform, compliance is simplified and automated to ensure that you’ve properly received and recorded consent […]

Use Text Message Surveys to Get Personal with Customers

Use Text Message Surveys to Get Personal with Customers

Customers want personalized, relevant experiences with brands. They say they’re willing to give up personal information to get those experiences, but often don’t follow through. Text messaging is easy, intuitive, and fast. Asking for feedback via SMS can help with your personalization efforts. Online surveys have been around for years. Many brands send emails after […]

Increase Audience Engagement with Event Text Messaging

Increase Audience Engagement with Event Text Messaging

Events are growing in importance to organizational success. Bizzabo’s Event Marketing 2018 research found that 87% of C-Suite executives believe in the power of live events and 86% of event marketers believe that technology can have a powerful impact on the success of their events. Event text messaging is an interactive, intelligent approach to the […]

Become a Textpert and Reduce Costly Missed Appointments

Become a Textpert and Reduce Costly Missed Appointments

In the healthcare industry alone, missed appointments cost providers more than $150 billion every year in the United States. Imagine the toll if you add on missed appointments for salons, car repairs, meeting with investment advisors and more. When asked, 60 percent of respondents said that getting a text reminder would make them less likely […]

Become a Textpert by Mastering the Basics of Single Messages

Become a Textpert by Mastering the Basics of Single Messages

All businesses struggle with getting prospects and customers to pay attention to their communications. Blasting an email to share an important announcement doesn’t have much impact, even if it does get found in their inbox. Contrast that with a 90% read rate for SMS text messages—usually within a minute or two. This article is part […]