Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

8. My Sender-ID is blocked by the carrier, how can I overcome this?

Carriers might block your sender ID temporarily or permanently.

  • Permanent block – You cannot use the Sender-ID as it is blocked permanently. You need to use a new number to send messages.
  • Temporary block – Your Sender-ID is restricted from sending messages for a few hours for not complying with the telecom regulations of a country. Once the block is lifted you can send messages again.

Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.

More Information and Register Here