67. How to resend failed outbound message?

Follow the given procedure to resend failed messages:

  • Under SMS History object, check the Sent Status field for the SMS.
  • If the sent status of the SMS displays Failed, select all such failed SMS from the list view.
  • Click Resend SMS list button to resend these SMS.

 If SMS delivery fails due to insufficient SMS credits, customers can recharge their SMS-Magic account and raise a case to resend failed SMS. Our Customer Success team can help you in the process if you provide them with the following details –

  •  The preferred date range for sending the SMS
  • Your account ID.

Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.