46. What are the different fields available on SMS History and conversation objects?

The following SMS History fields are available in the managed package:

  • Campaign – Lookup of Campaign object
  • Case – Lookup of Case object
  • Contact – Lookup of Contact object
  • Conversation – Lookup to conversation
  • Converse App – Lookup to Converse app if message is triggered from converse app
  • Converse App Action
  • Converse App Task
  • Country – If the country settings is All and country code is added to mobile number, shows the country name
  • CreatedOn – Created date
  • Delivery Error Message
  • Delivery Status – Delivery report of outgoing message
  • Direction – Shows direction of the messages IN for incoming and OUT for outgoing
  • Disable SMS On Trigger
  • External Field – Unique ID of the record
  • Lead – Lookup of Lead object
  • Message Credits – Shows how many SMS credits were consumed for that SMS
  • Message Type – Shows if it is SMS /MMS
  • MMS Subject – If it is MMS, show the subject of MMS.
  • Mobile Number – Shows the mobile number used for sending the outgoing message
  • Name
  • ObjectType – Shows the object name from where the outgoing text was triggered
  • Opportunity – Lookup of Opportunity object
  • Previous Message – This field populated the lookup of last outgoing message in case of an incoming message
  • SenderId – Shows the senderID used for sending/receiving message
  • Sent Status
  • SMS Template – Lookup of the SMS template used
  • SMSText – Shows the message body of SMS
  • Source – From where the message was triggered
  • Status – Shows the overall status of message
  • Status Message
  • Text Unicode – Shows if the text was considered unicode
  • Unformatted Phone Number – Unformats the mobile number
  • User

The following Conversation Fields are available in the managed package:

  • Account
  • Campaign
  • Case
  • Contact
  • Converse App
  • Converse App Action
  • Inbound Number
  • isUnread
  • Last Incoming Time
  • Last Message Direction
  • Last Message Time
  • Last Outgoing Time
  • Lead
  • Mobile Number
  • Mode
  • New Count
  • Object
  • Opportunity
  • Purpose
  • Sender
  • State

Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.