<< Click to Display Table of Contents >> Navigation:  Table of Contents > Embedded Converse Desk > Embedded Converse Desk for Classic Side Panel

 

Embedded Converse Desk (ECD) for Classic Side Panel feature helps the user to see and reply to new messages from the Home tab sidebar of your Salesforce Org. This feature is a compact version of the Converse Desk with minimal functionalities focusing on reading and replying to the unread and new messages.

 

Links

Embedded Converse Desk for Lightning Utility Bar

Configuring ECD for Classic Side Panel

Access the ECD in the Classic tab