<< Click to Display Table of Contents >> Navigation:  Table of Contents > Configuration of Email to Text > Create Email Alert > Creating the Email Alert

 

To create the email alert, do the following:

1.From the Salesforce navigation on the top right click Setup.

2.Select Email Alerts by:

•Using the Search Setup field, or

•Using the Quick Find search field, or

•Selecting Platform Tools > Process Automation > Workflow Actions > Email Alerts.

3.Click New Email Alert.

4.Enter the information in each required field.

5.For Object field select Incoming SMS or SMS History.

6.Select any email template for the Email Template field.

7.In the Recipient field select default user.

8.Select in the From Email Address dropdown the organization-wide default email address created in the Organization-Wide Email Address procedure.

 

 

For more information about Create Email Alert, click here.

 

Links

Automate the Email Services

Setup of the Email Services

Activate the Email Service Address

Create Alias Email Address

Setup Organization-Wide Email Address

Create Email Alert

Configure the Organization-wide Email Address to forward to Email Service Address

Create a Process Builder to Notify User