Best Practices in Conversational Text Messaging for General Business
Text messaging can be used by your business to:
- Engage more customers. When you blend a natural channel with 6X the response rates, you will engage and converse with more of your prospects and customers.
- Create customer loyalty. We all know that repeat customers offer more profitable revenue. Text messaging gives you more repeat customers than any other method.
- Improve Marketing Results. Whether you want more qualified leads, a faster trip through your pipeline or a more effective way to automate marketing communications, text messaging is your solution.
Businesses that use proven best practices in conversational text messaging get better results, across the board.
This whitepaper shares best practices for users of text messaging, proven by our 1800+ global customers.
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Business Messaging that Works as Hard as You Do
Seamless conversations deliver that personal touch across your marketing, sales and service interactions.
Attract 70% More Leads Into Your Marketing Funnel
Profile for personalized campaigns
More leads to sales
Engage More Opportunities to Close 40% More Deals
360° conversation history
Automated rep worklists
Handle 10X more calls
Increase Service Rep Productivity by 7X
Automated customer updates
Handle 10X more cases
Robust Business Messaging Features
Easily create automated messaging campaigns to nurture with drip content, progressively profile leads, promote events and more.
Rep guidance optimizes results from interactive messaging. Guidance, including worklists, automatic alerts, content templates, and custom lists allow your reps to more effectively respond to leads and resolve customer requests.
Truly Salesforce Native
Simple Wizard-Driven Configuration
Converse guides you to automatically manage consent to meet TCPA,GDPR and other regulations. Never worry about opt-ins, opt-outs, or required audit trails. Converse has you covered.
What Our Customers Say
Our customer results say it all. Click here to read our customer success stories.
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