How to Use Text Messaging to Engage Customers


Conversational text messaging is the personal way to engage your customers. Since over 85% of customers would prefer texting versus email or phone calls, you’ll be communicating with them in the way they prefer. Even better, texting is such a natural way to converse; you’ll get 6x the responses you’d get with email.

With SMS text messaging you can begin and continue more conversations as you build customer engagement and loyalty while you deepen your profiles of your individual customer’s preferences.

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