By configuring the basic settings of the Salesforce Mobile App, the user can use SMS-Magic Converse on Salesforce1 (SF1). Using the Quick Start Wizard, the user can enable the Converse Desk component to be available in the SF1 navigation menu.

Prerequisite

Some of the prerequisites to do before using SMS-Magic Converse on Salesforce1 (SF1) are as follows:

•The SMS-Magic application is version 1.52 or higher.

•Configure basic settings of Salesforce Mobile App on the Salesforce platform.

•Install the Salesforce1 (SF1) mobile application on the mobile.

Mobile OS	App Link
Android	https://play.google.com/store/apps/details?id=com.salesforce.chatter&hl=en
iPhone	https://itunes.apple.com/us/app/salesforcea/id404249815?ls=1&mt=8

Links

Configure Basic Settings of Salesforce Mobile App

Enable Mobile Browser Options

Enable Notification Options

Enable Converse Desk on SF1

Access Converse Desk from SF1 on Mobile