To enable the Notification Options, do the following:
1.From the Salesforce navigation on the top right click Setup.
2.To enable the option, do one of the following:
•Type Salesforce Notifications in the Quick Find search field, or
•Select Platform Tools > Apps > Mobile Apps > Salesforce > Salesforce Notifications, or
•Click Notifications Options under the Security and Access Settings section on the Salesforce Mobile Setup page.
Searching for Salesforce Notifications or selecting Notification Options
3.Select Enable in-app notifications and Enable push notifications under Notifications on the Salesforce Notifications page. The options are selected by default.
Enabling the Salesforce Notifications
For more information about Enabling Notification Options, click here.
Links
Configure Basic Settings of Salesforce Mobile App
Access Converse Desk from SF1 on Mobile