To configure a Converse App, do the following:
1.Create a new app.
2.Open the App detail page of the app to begin configuring the app.
3.Click Setup and select Template.
4.Configure the template and save it.
5.Click Setup and select either Automation or Bulk Campaign. The user sets the app status to Active before selecting Bulk Campaign.
6.Configure either the Automation action or the Bulk Campaign action.
Selecting either the Automation action or the Bulk Campaign action
Links
Create Automation Message Flow
Trigger Message Flow from Process Builder using Action Key