Convenient Healthcare Scheduling with SMS-Magic Text Messaging
Conversational text messaging from SMS-Magic makes managing schedules and reminders part of a simple, personal conversation. Which makes your patients even happier.
Here’s how it works.
How to Set Appointments with Text Messaging
Using conversational text messaging to schedule appointments is simple. While some appointments are made in person at the end of a visit, others are often scheduled later. Using text messaging to schedule appointments is more convenient for patients, and it results in far fewer missed appointments or last-minute cancellations. Additionally:
- Patients love the ease of scheduling an appointment or series of appointments, with immediate confirmation texted back to their mobile device.
- Patients will pay attention to your appointment reminders via texting, since people read text messages 6x more than they respond to any other communication mechanism.
- You’ll also make it easy for them to re-schedule appointments if they need.
Scheduling appointments with messaging generally follows these steps.
Please note: In the conversations below, green represents an automated conversation, yellow represents a 1:1 conversation.
How to Reschedule Appointments with Messaging
You can also offer an easy way to reschedule appointments through messaging. Here’s how.
In the above examples, you would change the content a bit as follows:
How to Remind Patients of Other Needs
Scheduling patient appointments has never been easier. Thanks to the power of SMS-Magic messaging, you’ll save time and serve your patients better with message-based scheduling. You’ll also give them a simple way to ask questions, reschedule appointments and remember what they need to bring to their appointment. The result? Happier, more satisfied patients.
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Conversational text messaging makes it simple for you to reach out to your clients and patients with personalized promotional offers for products, discounted services and more.
Notifications and updates concerning lab work being back in the office, back-ordered supplements or products becoming available, and more can all be easily communicated via text messaging.