Top 5 Messaging Tips for Mortgage Companies


In today’s digital world it can be really easy to miss an email. Messaging is one of the best ways to connect and build relationships with your clients. May it be a follow-up message, an appointment reminder, loan status, or documentation confirmation, it can be easily sent to your client via a personalized message. 

  • 67% of US smartphone owners want to receive service-based messages from banks and financial institutions
  • 99% of text messages are read within 3 minutes 
  • 50% of people respond within 90 seconds 
  • Text response rate is 209% higher than phone calls

Check out our top 5 tips we share with our mortgage lending clients.

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