Converse for Sales Cloud

Converse empowers sales teams to have personalized conversations with more leads, respond to questions faster and convert more business.  Our customers’ sales teams use SMS-Magic text messaging to increase conversions by 40% or more while accelerating their sales cycle by 25% or more.  What are you waiting for? 

Converse for Sales Cloud

Converse empowers sales teams to have personalized conversations with more leads, respond to questions faster and convert more business.  Our customers’ sales teams use SMS-Magic text messaging to increase conversions by 40% or more while accelerating their sales cycle by 25% or more.  What are you waiting for?

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40% More Conversions

For companies using text messaging in their sales process

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47% Larger Purchases

When sales reps use messaging to nurture and inform prospects

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25% Faster Sales Cycle

In response to relevant and purposeful sales conversations

Out-of-the-Box Conversations for Sales Cloud

Empower your admins, sales reps and managers with Sales Cloud ready text messaging.

Rep Guidance Increases Productivity and Conversions

Intuitive rep guidance alerts to new conversations, creates simple worklists, empowers reps to prioritize and sort leads, offers customizable rapid response templates and shares a 360º conversation history across the buying journey.

Match Your Current Routing & Automation

Easily set routing rules to match your current processes to ensure that the right reps or teams receive their conversations immediately. Automate a personal first response so you get the first contact with new opportunities, within seconds of their request.

Track Performance with Automated Reports & Dashboards

Visual reports give you real-time insights to manage individual reps and teams, and analyze conversation trends and approaches that drive fast conversions. You can also track and tune outbound campaign results, plus manage budgets to optimize text messaging ROI by applying messaging to your best opportunities.

How Converse Integrates with Sales Cloud

Drive more revenue with text messaging, thanks to out-of-the-box solutions for Sales Cloud users.

Flexible Inbox.  The same Converse Desk component can be used across Sales Console, Classic and Lightning views, or within Objects.

Contextual conversations. Converse tags conversations by topic, so reps always have the right context to respond to conversations quickly with relevant information.

New conversation alerts. Decide where you need conversation alerts throughout the Sales Cloud environment, including utility bars, emails, Salesforce consoles and more.

360° history. Give reps a holistic view of all of a lead or contact’s interactions with marketing, sales, service, across your business. Reps quickly have the context they need to provide a better conversation.

Conversion dashboards.  Track rep and team productivity, calls handled, status  and conversions from messaging. 

Features and Capabilities

Converse QuickStarts

QuickStarts are packaged versions of Converse, pre-configured for a specific Salesforce Cloud and/or industry segment.

Our Sales QuickStart gives you everything you need to quickly use text messaging to drive more sales conversations, out-of-the-box. From auto-responses and routing, to guidance that increases rep conversions. You also get the dashboards you need to track and control performance and seamless Sales Cloud and Console integration.

You can easily tune QuickStarts to meet the unique needs of your business.

Converse also offers custom coding access to Salesforce admins and developers who wish to create custom text messaging campaigns using native Salesforce tools, including Process Builder and more.

Schedule a Personal Demo with Our Textperts!

We’ll share Converse solutions for your specific industry and messaging needs.

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