Always be available for your customers.
Let SMS-Magic Chatbot receive, understand and respond to customer queries on your behalf. SMS-Magic Chatbot will route the conversations to human agents when it’s time.
Whether it’s an incoming question outside your business hours, or something too basic to need your involvement, have SMS-Magic Chatbot respond to your customers with the right answers, right away.
Currently, this feature is available on invite only.
Attend 24×7 to inbound leads, optimize agent time, simplify information gathering for customers, and discover their unmet needs.
Save your representatives precious hours so they can build relationships with your customers instead of answering basic questions.
Improve your FAQ repository, website content, brand messaging, service offerings, and much more by analyzing customer conversations.
Visit The SMS-Magic Knowledge Center
Integrate SMS-Magic Chatbot with your CRM, marketing automation, and helpdesk to scale up customer engagement and improve