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SMS-Magic Chatbot

Answer customer FAQs instantly with SMS-Magic Chatbot.

Whether it’s an incoming question outside your business hours, or something too basic to need your involvement, have SMS-Magic Chatbot respond to your customers with the right answers, right away.

Currently, this feature is available on invite only.

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We’re transforming how you
respond to your customers.

Attend 24×7 to inbound leads, optimize agent time, simplify information gathering for customers, and discover their unmet needs.

Always be available for your customers
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Always be available for your customers.

Let SMS-Magic Chatbot receive, understand and respond to customer queries on your behalf. SMS-Magic Chatbot will route the conversations to human agents when it’s time.

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Let your reps focus on real customer problems.

Save your representatives precious hours so they can build relationships with your customers instead of answering basic questions.

Let your reps focus on real customer problems
Replace website search with instant answers
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Replace website search with instant answers.

Make it easy for your customers to get just the answers they need, over web chat, so they don’t have to search manually.

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Use SMS-Magic Chatbot transcripts to spot customer insights.

Improve your FAQ repository, website content, brand messaging, service offerings, and much more by analyzing customer conversations.

Use SMS-Magic Chatbot transcripts to spot customer insights

Want to learn more
about SMS-Magic Chatbot?

Visit The SMS-Magic Knowledge Center

Add SMS-Magic Chatbot to your CRM stack.

Integrate SMS-Magic Chatbot with your CRM, marketing automation, and helpdesk to scale up customer engagement and improve
customer experience.

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Experience SMS-Magic Chatbot

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